Forum Discussion

Golnaz's avatar
Golnaz
New Member
11 years ago
Solved

the number of attendees by Phone

How can I find out how many attendees were in webinar by Phone?
  • AshC's avatar
    AshC
    10 years ago

    Hi,

    Only webinar attendees that join using our software are captured for our attendee report.  If an attendee only dials into the audio of a webinar they will not be listed in any reporting. 

     

    While we keep phone records for 24 hours after an event for troubleshooting purposes, there isn't a way to automatically associate a phone number with a registrant. 

Elisabeth Schwa's avatar
Elisabeth Schwa
New Member
10 years ago
WebEx has a feature that I would like to see included in GotoWebinar. To be clear, I like GotoWebinar much better than WebEx but want a feature added. WebEx allows attendees to call in only on their phones- no need to also log into the web and join the visual portion. I used this a lot for large conference calls where I needed to selectively mute/unmute people, and to also see how many people are called in. I could then also run reports and see what phone numbers were used to call into the webinar. Thanks so much for listening to my idea and I would be happy to test in labs.