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Forum Discussion
Video shows still images of paused speakers
We recorded a live webinar last week, using the Pause button on webcams to hide the presenters who were not speaking. During the live webinar these showed as a black screen with the word "paused" on ...
Hi SimplyAli welcome to the GoTo Community, thanks for checking us out and sharing the screenshot. I'm not sure why some of your speakers are blacked out and some are paused during your recording. The best guidance I have is to turn off the webcam to prevent the speaker from showing in the recording. Pause will only pause a camera.
Hi KateG Yes ideally we would do that. However, as stated in my initial post, we are using ChromaCam for our personalised virtual background and so every time we turn a webcam back on we get a 10-15 second delay before the person appears - during this delay there is either a black screen or the ChromaCam branding (despite the fact we have paid accounts and should therefore not have any branding!). This delay and branding is not good in a live webinar with multiple presenters, it is disruptive and looks unprofessional, therefore to prevent that we are using the Pause button. Although having the word "paused" on the screen doesn't look great either. If there is no solution then we will consider another webinar system where it is easier to have a personalised background and we can turn webcams on and off with no disruption.
