Webcam no longer connecting - just spinning wheel
I have done dozens of webinars using webcam. Now, in my last webinar the webcam would not start - just showing the spinning symbol. And when I now book new webinars, the webcam feed just show spinning symbol.
I can see may camera(s) in the setting function.
I have tried different PCs, different webcams and different browsers - still the same issue.
Desperate for ideas as new webinars are planned!
Hi Nemko,
Welcome to the GoTo Community. Sorry to hear you are having trouble.
Most of the time, this is due to the use of a VPN or restricted access due to a Firewall Configuration. Also Note, Webcam Port configuration, GTW recommends UDP 1853, used for integrated webcam video support and Voice over IP (VoIP) and in-session communications.
