Why can't I share my camera on macOS Catalina?

I can't get see an entry for gotomeeting on my Security and Privacy for the Camera on my MAC.

The software does have a section to share your Webcam on the GUI itself.  That works.

Eliza588  It sounds like there may be a couple of different issues there.  First, the Panelist should be able to use their invitation join link for the webinar to start a download of the GoTo Opener, which leads to the GoTo desktop application.  Once this is done, check the webcam settings to see if there is an image being shown, or if any alternate webcam connections are available. 

He is  using the latest one:  Catalina

Eliza588 - The setting to allow GoToWebinar to use the webcam is in the Mac System Preferences, Security, not in the Chrome application

Eliza588  The panelist needs to use a desktop app or iPad to fully contribute as a staff member / presenter while in session.  What operating system were they using to join your broadcast?

This solution did not work for my panelist - do you have another suggestion to try?
His audio worked but there wasn't an option in Chrome to allow GTW to access his webcam.  

Just had this issue again.

sent a gotomeeting link, the panelist joined that and it immediately solved the problem, no mucking around with the terminal etc.

ANOTHER DAY Another issue! I'm seriously so frustrated with this Mac Issue. Please have someone from GoToWebinar reach out directly.

Hi,

We have had a support ticket open with Apple for this issue, but they are requesting more information from systems that are experiencing this issue. If the work around of opening the GoToMeeting Preferences from your Toolbar and selecting Webcam does not cause the security prompt, please do the following on your Mac:

1. Launch Terminal (/Applications/Utilities/Terminal.app).
2. Enter this command, followed by the return key, at the Terminal command prompt: sudo sysdiagnose
3. Enter your administrator password when prompted (for sudo access).
4. Press return again (or enter) to proceed with the sysdiagnose capture.

Note: The sysdiagnose process can take 10 minutes to complete. Once finished, the folder “/private/var/tmp/“ should appear automatically in the Finder and the sysdiagnose file there will look similar to this:
“sysdiagnose_2017.08.17_07-30-12-0700_10169.tar.gz”

Note: The sysdiagnose process can take 10 minutes to complete. Once finished, the folder “/private/var/tmp/“ should appear automatically in the Finder and the sysdiagnose file there will look similar to this:
“sysdiagnose_2017.08.17_07-30-12-0700_10169.tar.gz”

Go to https://feedbackassistant.apple.com/welcome to provide Apple feedback about the issue and attach the sysdiagnose file before submitting it. Apple will give you a Feedback ID, if you report that number back to us we will be able to reference it with them as we follow up on our ticket.