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Forum Discussion

jimmy031's avatar
jimmy031
New Contributor
6 years ago
Solved

You currently don’t have any products.

Hi i work in a town in sweden and we have sigend up for emergency remote work kit. when i logg in,  this is what i see "You currently don’t have any products" on the page. And i cant create any meetings. please help med with this

 

/Jimmy

 

 

  • AshC's avatar
    AshC
    6 years ago

    Hi Jimmy, can you please send me a private message with your login email address?  Click my Community name to get started.  Thanks.

7 Replies

  • GlennD's avatar
    GlennD
    GoTo Manager
    2 years ago

    Hi _barbiie0016,

     

    You may be signing in with the wrong email address or an admin on your account removed your product licenses.

     

  • _barbiie0016's avatar
    _barbiie0016
    Visitor
    2 years ago

    Hi! I am having this problem now. But we cannot figure out how to fix this issue.

  • GlennD's avatar
    GlennD
    GoTo Manager
    2 years ago

    Hi cslandaverde, welcome to the community.

     

    If you are signing in with the same email address you have used for the community, you have no product licenses assigned to you. There is another account under the same domain that belongs to someone named Ernita, I believe that is the account you are looking for.

     

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    6 years ago

    No problem, JImmy!

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    6 years ago

    Hi Jimmy, can you please send me a private message with your login email address?  Click my Community name to get started.  Thanks.