Experiencing SMS block from GrassHopper even though network in Canada are based on Canadian Carriers and nothing to do with Verizon/At&t/T-Mobile etc. As per discussion with TCR Support, they mentioned service provider (grasshopper) should unblock as this is not applicable.
Imsidq I checked with the team just now and they let me know that recently opened accounts do not have SMS enabled until they complete the required registration. From reviewing your support tickets it looks like our support team provided you with an example of what your Contact Us page should include to successfully pass registration. Once you make the suggested changes you should be able to resubmit your registration and get approved.
