Imsidq I checked with the team just now and they let me know that recently opened accounts do not have SMS enabled until they complete the required registration. From reviewing your support tickets it looks like our support team provided you with an example of what your Contact Us page should include to successfully pass registration. Once you make the suggested changes you should be able to resubmit your registration and get approved.
Hi GlennD, thank you for taking the time to review our support tickets. The information submitted is align with requirements including ability for customer to opt in and opt out. Submission was done with this in mind along with screenshots. Now we are just waiting for this to get approved / denied or some outcome with no visibility to estimated completion or review date. Not sure if this approval is with GH team or TCR team. :) Cheers.
