Dual monitor selection not showing

Question

Hi all, I cannot see the monitor selection in the menu bar of Logmein Pro. I've tried several options:Rebooted host machineRebooted client machinetried different port options for dual monitors.&nbsp;Updated client side Logmein softwareUpdated host side Logmein softwareMy setup is Windows server 2016 (host) and Windows 11 (Client). I can use the dual monitor setup on the Windows 11 box fine. Monitors are connnected via HDMI to a dual monitor USB C connection from a 2 monitor adapter. There is no monitor selection in the top logmein me menu bar and I've never had this option.&nbsp;Help, greatly appreciated.&nbsp;

glennd · Answer

Yes, the Host needs to have two monitors connected or you can use a monitor emulator to trick the Host into acting like two monitors are connected. As long as the video card in the Host 'detects' two monitors it will generate two screens which will be transmitted to the Client computer that you are sitting in front of.&nbsp;

glennd · Answer

Hi Holeshot, welcome to the community.
&nbsp;
Have you reviewed this support article already? &nbsp;Work with multiple monitors on LogMeIn hosts&nbsp;
When you say "Monitors are connnected via HDMI to a dual monitor USB C connection from a 2 monitor adapter." are you describing the monitors connected to your Windows 11 client, or the Server 2016 host?&nbsp;

holeshot · Answer

Thanks for the response Glenn. Both monitors are connected to the W-11 Client. Rereading the link you posted and adding your question into that, I suspect I'm needing a two monitor setup attached to the host which will enable me to use a two monitor setup on the client? Do the resolutions on the host monitors need to match the resolution on the client side (If I'm correct on host needing 2 physical monitor connections)?In advance; thanks&nbsp;

holeshot · Answer

Thanks again Glenn. Gonna try the emulator trick.&nbsp;