The GoTo Community is currently experiencing some technical issues affecting new posts and comments. You may need to reload the page you are on before you can post a comment. We are actively working with our service provider and apologize for the frustration.

Forum Discussion

bcr's avatar
bcr
New Contributor
5 years ago
Solved

Inventory report shows multiple of each system

 

Attempting to cleanup company's inventory in logmein, and whenever I export the inventory report it shows anywhere from 5-10 of the same machine. I would like a report that only shows me exactly what is registered on our account, any advice?

  • Found the solution, posting in case anyone else runs in to this. Instead of using the Inventory  tab to export the report, I used the report viewer tool  in the Hardware Inventory Category  and Viewed the Service tag report. This displayed the report correctly without duplicates.

1 Reply

  • bcr's avatar
    bcr
    New Contributor
    5 years ago

    Found the solution, posting in case anyone else runs in to this. Instead of using the Inventory  tab to export the report, I used the report viewer tool  in the Hardware Inventory Category  and Viewed the Service tag report. This displayed the report correctly without duplicates.