Dear support, I am a pro member and have it installed on my iPad Pro. Recently I bought a Bluetooth mouse and it works great on my IPad. But when I connect to my PC via LogMeIn, the iPad mouse does not connect to the remote PC mouse. How can I connect my IOS mouse to control the remote PC mouse please? thank you in advance!

Yes, please build in support. Many of your competitors already have this feature and for the cost of the Central and Pro products it is really not ok for app development to be so behind.

How soon is soon? I have been a loyal customer for years now and I have recently started only traveling with my iPad Pro with the attached keyboard/trackpad. I did not realize when I sold my MacBook that this feature was not added. If it is not soon then I will have to cancel LogMeIn and find another solution that supports mouse control.

Please add iPad mouse integration with full pass-through of left/right click and scrolling. If you had this feature, LogMeIn's remote access software would be perfect.

[UPDATE] We should have some compatibility coming soon in one of the next few releases. Thanks for the feedback everyone!

Will better support for Bluetooth keyboards and trackpads be included aswell? Right now only a combination of the onscreen keyboards and the external keyboard provide enough support to realistically use the app. Obviously, quite frustrating..

iOS mouse compatibility | GoTo Community

14 Replies

jpalmer2007
New Contributor
4 years ago
I ended switching to Ninja/TeamViewer. It works well on my iPad with the swiftpoint mouse.
Benjmax2000
New Contributor
4 years ago
Any update on this?
SniperRyan
Visitor
4 years ago
I would also like to see this issue addressed. Thank you.
lindsandbrandon
Active Contributor
4 years ago
I know. It is so frustrating. I’ve been a long time customer so switching stinks. At this point I’m fed up though. They can’t even update the app more than once every 9 months.
HughesNet
Active Contributor
4 years ago
Logmein doesn’t seem to innovate any more. To busy buying up other companies.
lindsandbrandon
Active Contributor
4 years ago
Been months and months and still no updates. You guys are losing my company as a customer. Competitors have passed you up at this point.
AshC
Retired GoTo Contributor
4 years ago
I'm sorry I don't have any updates yet to share. We are aware of the compatibility requests, and will see about prioritizing development in the future.
Sdushey
New Member
4 years ago
Can we please get an update on when the mouse will work when logging in from and iPad Pro?
Brittany510
Visitor
5 years ago
Will better support for Bluetooth keyboards and trackpads be included aswell? Right now only a combination of the onscreen keyboards and the external keyboard provide enough support to realistically use the app.

Obviously, quite frustrating..
AshC
Retired GoTo Contributor
5 years ago
lindsandbrandon We should have several improvements ready by early 2021. I'm sorry I cannot be more specific yet.

Forum Discussion

iOS mouse compatibility

14 Replies

Recent Discussions

DELETE ACCOUNT

Please delete my account and information.

Logmein Client not connecting

Update pop-up

LogmeIn Client shows offline. Cannot connect to it.