Hi,
Today I have been auto-updated to a version of LogMeIn Pro that now renders the application unusable. On reading the minimum system requirements it states OSX 10.12. I am maxed out on this machine at 10.11, so there is the reason.
Is there any way of taking a backwards step to a legacy version?
I would have liked to ask this via the trouble ticket process but that appears to be broken.
Any pointers are gratefully received.
Many Thanks
Dave
Same problem here.
Please help.
Same issue for me.
Logmein Client Version: 4.1.7343 (4.1.0.7343) keeps crashing (SIG ABORT)
because of my Mac being at 10.11.6 ...
Can't use it anymore ... :(
Crashed Thread: 0 TLMIApplicationMain Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY
Application Specific Information:
abort() called
application requires at least OS X version 10.12.0 (10.12), but is being run on 10.11.6 ( 10.11.6/15G22010), and so is exiting
SAME! Please share the last version so we can downgrade.
I apologize for the frustrations. While it is possible to keep an older Mac system such as 10.11 available as a Host computer, the LogMeIn desktop application has no way to revert back to an older version.
You must provide legacy version of the client app. I have over 30 employees that as of today will begin working from home due to coronavirus. Mac laptops were located overnight and all are Mac OS 10.11
Same scenario for me. Gonna need this. Ya gotta do it.
Same here.
I have replaced my old Mac with an iPad pro, but ipad support is not ideal either (struggling with copy/paste short cuts and copying images,...). Therefore I tried my old Mac again but...
Hey folks, your older OS should be set for a do-not-upgrade flag. We will try to investigate why this is failing for some users.
Is it possible to get a legacy .dmg for Yosemite? I have clients who need to be remoted in but due their hardware limitations they're unable to use the current version of Logmein as well.
I have the same issue. Need to continue to use OSX 10.11 until later this year, for client app compat reasons.
I am having the same problem and am hoping someone has figured out a way around this. I have used this for years to do remote work and now we need it more then ever.
