Hi,
Today I have been auto-updated to a version of LogMeIn Pro that now renders the application unusable. On reading the minimum system requirements it states OSX 10.12. I am maxed out on this machine at 10.11, so there is the reason.
Is there any way of taking a backwards step to a legacy version?
I would have liked to ask this via the trouble ticket process but that appears to be broken.
Any pointers are gratefully received.
Many Thanks
Dave
I have the same issue. Need to continue to use OSX 10.11 until later this year, for client app compat reasons.
I am having the same problem and am hoping someone has figured out a way around this. I have used this for years to do remote work and now we need it more then ever.
Same here.
I have replaced my old Mac with an iPad pro, but ipad support is not ideal either (struggling with copy/paste short cuts and copying images,...). Therefore I tried my old Mac again but...
Hey folks, your older OS should be set for a do-not-upgrade flag. We will try to investigate why this is failing for some users.
After being a client since 2014, I have have had to move on from this product due to the inability to go back to the previous version of Client. I will no longer be a customer sad to say. After several conversations with support which was quite good, there seems to be no way forward. I have searched the internet for downloads of the older software to no avail. Sad to see it go, but I suspect there are many in the same boat. Having older versions of software is normal for most companies.
I apologize for the frustrations. While it is possible to keep an older Mac system such as 10.11 available as a Host computer, the LogMeIn desktop application has no way to revert back to an older version.
You must provide legacy version of the client app. I have over 30 employees that as of today will begin working from home due to coronavirus. Mac laptops were located overnight and all are Mac OS 10.11
I need log me in client for El Capitan!!!
Same problem here.
Please help.
Same issue for me.
Logmein Client Version: 4.1.7343 (4.1.0.7343) keeps crashing (SIG ABORT)
because of my Mac being at 10.11.6 ...
Can't use it anymore ... :(
Crashed Thread: 0 TLMIApplicationMain Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY
Application Specific Information:
abort() called
application requires at least OS X version 10.12.0 (10.12), but is being run on 10.11.6 ( 10.11.6/15G22010), and so is exiting
SAME! Please share the last version so we can downgrade.
