Log Me In will not install

Computer ran LogMeIn before but, no longer working. Did multiple reinstall attempts and errors that come up are:

"Windows Requires a digitally signed driver"

Driver: Logmein RFS Drivemap Driver

Driver: Logmein Kernel Information Provider

GlennD
2 years ago
Sean17 Can you please check if this update is installed? https://catalog.update.microsoft.com/search.aspx?q=4474419

We have identified an issue with the Kernel Information Provider Driver specifically, and we are working on a fix for it. I will contact you directly when we have a new build that you can test.

GlennD
GoTo Manager
12 months ago
Sean17 I'm currently waiting on a test build to be available.
Sean17
Active Contributor
12 months ago
Hello, just seeing if there is a new update available. Thanks,
controlman
New Contributor
12 months ago
This is controlman. I’m signed in now.
Please update me if a fix becomes available for this issue.

Many Thanks!
controlman
New Contributor
12 months ago
We are having the same issue on a computer running Windows 7.
Log me in stop running on 4-8-24. Tried reinstalling but receiving same two errors on reinstall.
Sean17
Active Contributor
2 years ago
Hi, I installed the update you noted.
The one driver error is now gone. However, the LogMeIn Kernel Information Provider still comes up as an error.
GlennD
GoTo Manager
2 years ago
Sean17 Can you please check if this update is installed? https://catalog.update.microsoft.com/search.aspx?q=4474419

We have identified an issue with the Kernel Information Provider Driver specifically, and we are working on a fix for it. I will contact you directly when we have a new build that you can test.
Sean17
Active Contributor
2 years ago
WS7 - Windows Embedded Standard.
Worked fine for many years and now will not reinstall.
GlennD
GoTo Manager
2 years ago
Hi Sean17, welcome to the community.

Can you provide some more details about the computer, what version of Windows does it run?

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