Hi, I looked up the "fixes" to this problem but they do not seem to resolve the issue. I've looked at the client side mac and permissions are granted.
I can log in but can't see icons on desk top...just see their wallpaper on the desktop and taht it..besides the menu bar but can not see the dropdowns. This is mac to mac.
Please try the following steps to see if the required permissions are remembered correctly:
1. Please open the terminal app on your host computer and paste the below command:
tccutil reset All com.logmein.logmeinserver ; tccutil reset All com.logmein.logmeinguiagent
2. After this completes quit LogMeIn completely and re-open--it., then reboot your computer. This will prompt for all the required permissions again.
3. Make sure that Screen Recording permission is granted so that you can see the entire desktop and not just the wallpaper
I have had this problem and have had them run through the fix, only to have the problem return the next time I attempt to log in. (Hadn’t made the connection between non administrators logging in and then logging out as a connection to the problem. I will have to pay more attention to that)
This issue has been going on for a few months now, and I have to believe that LogMeIn knows this is a significant bug, yet it is not reported as a known issue (as far as I can tell).
Frustrating given the cost of the license and how it simply doesn’t work when you want to use it!!!
I wish there was another viable alternative to this program.
This Mac is running Monterrey 12.5
Not the first time connecting to this mac and this happens after a period of time on all of our macs - all running Monterrey - not just on first use.
I can go and look at the privacy and security settings this computer is in my office. The user rebooted the computer last night and that seems to have go it working again. I also on occasion of have tried the known fix for when logmein get stuck in a session on a mac. I SSH in and end and restart the logmein plist. That's worked with varying success.
Same issue here, see image below for what we mean.
I have the same issue. No one from Logmein Support can help. The fix they have is only temporary and reverts back after a couple hours. Team Viewer does not have this issue and works great.
I have the same problem which only shows up after other non-admin users have logged in the computer and subsequently logged out. Only a reboot fixes it. The permissions are set right for all users.
Any ideas on how to fix it ?
