LogMeIn Client - issues with Catalina
I recently updated my computer to Catalina 10.15.7. Since doing this, LogMeIn is no longer working. I'm able to connect to the remote computer, and see the desktop, but cannot click on anything, type, or do anything. I've talked to IT at my company, and he re-installed the application, but this has not fixed the problem. We've checked all the permissions we can think of and it looks like LogMeIn has full permissions.
Is there a fix for this? Or am I missing something?
LogMeIn customer support gave me this solution, which worked:
To clear privacy settings open the terminal app on your host computer and paste the below command:
tccutil reset All com.logmein.logmeinserver ; tccutil reset All com.logmein.logmeinguiagent
After this completes, quit LogMeIn completely and re-open--it., then reboot your computer. This will prompt for all the required permissions again.
You need to make sure AEserver is selected at accessibility and all the options with the Logmein icon are selected.
