Forum Discussion

JGinnJr's avatar
JGinnJr
Active Contributor
7 years ago
Solved

LogMein Pro Crashes using OSX Mojave

I fully installed OSX Mojave on my 2018 iMac.  I have three screens setup.  I use two of the Screens for LogMein.  If I click anything on the third screen, I get kicked out of LogMein.  I uninstalled and reinstalled LogMein and the same thing happens.  When will you push out a patch for this issue as the Beta is now over.

  • tomiette's avatar
    tomiette
    7 years ago

    Hi guys,

     

    I am experiencing the exact same issue. I found a good workaround that really works !!!!

    Just uncheck the "Grey Scale when inactive" box option in "Options -> Color Quality -Advanced".

    It will then never crash anymore

49 Replies

Sort By
Show More
  • timdotexe's avatar
    timdotexe
    New Contributor
    7 years ago

    As painful as this is I am using a workaround for now. If you minimise the LMI session before switching applications on your mac then it doesn't crash.

  • rneigher's avatar
    rneigher
    New Member
    7 years ago

    I can't control my remote computer either - AND it crashes afyer a minute or two . . 

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    7 years ago

    macatak911 JGinnJr ericj dan22 gobser  I apolgize for the difficulty.  This issue has been identified, and a fix is underway.  We will update the community with more information as it becomes available.

  • macatak911's avatar
    macatak911
    New Member
    7 years ago

    Same issue here. You can't blame this on a new release because the issue has been there since day one of the beta. Unacceptable that we pay so much for this service and get this. Will be looking elsewhere when contract is up. We rely on remote access BIG TIME. Having to run a work around with Parralles running Windows 10 and the Windows version of logmein pro.

  • gobser's avatar
    gobser
    New Contributor
    7 years ago

    Same here ... logmein crash always and always ... sometimes it works 1 or 2 minutes and crash again and again ... in MOJAVE. 

    So much time to prepare a good version for the final release ... and nothing works ...

     

    Logme IN PRO (PRO ?)

  • Anon99977's avatar
    Anon99977
    New Member
    7 years ago
    I just upgraded to Mojave on two Macs and have this same problem on both of them. Has anyone found a workaround?
  • MacOptimist's avatar
    MacOptimist
    New Member
    7 years ago

    I have this issue as well, It doesn't matter what else I click on, If I have a screensharing session open - Logmein crashes.  When will there be a fix as we use Logmein everyday and we also must use latest versions as we a re a Mac Support Provider?