Forum Discussion

Lostinthemaze's avatar
Lostinthemaze
New Contributor
4 years ago

Re: How do I delete my account?

I'm so confused by this site?  Why isn't it possible to get in touch with a single soul to ask for help? I've been looking for a way to delete the account for the last hour and the only thing which sort of resembles support is the chatbot which kept referring to the https://support.goto.com site which doesn't offer any help at all.

 

so now I'm here, following a very elaborate online guide suggesting that this would surely trick the costumer support to reveal themselves -- hopefully it works. 

2 Replies

Sort By
Replies have been turned off for this discussion
  • Lostinthemaze's avatar
    Lostinthemaze
    New Contributor
    4 years ago

    What do you mean? I follow the links in the threads which all leads me to the support.goto.com page, which sends me further to the support.logmeininc.com page which sends me here. I've been to all the pages on the entire web site, and no help is to be found.

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    4 years ago

    Lostinthemaze   Please follow the instructions noted in the solution of this thread to contact Customer Support directly.  Once they confirm your identity they will process the account deletion request.