Hi,
Logmein seems to cause a problem on the HP spectre x360. When Logmein installed, the touchscreen and touch area stop working and the computer sends only a beeping sound. When I uninstall Logmein, it works fine. It seems that Logmein interfers with the drivers in a negative way. Running win 10 home.
Hi gldr ,
I'm sorry about the conflict there with your touch-screen client functionality.
There may be a solution for your touch-screen PC, though you would have to make a registry change there to disable the Touch Filter Driver, located here: HKEY_LOCAL_MACHINE\SOFTWARE\LogMeIn\V5\RemoteControl (set the value to 1).
If you want assistance with troubleshooting, feel free to contact our support staff at your convenience.
I am having this same issue. I do not see the registery file to disable the touch filter driver. Is it named something else or does it need to be created?
Tstory It should be at that location exactly, but feel free to call our support staff for assistance.
