I decided to revert to an earlier version. Easy to do. I uninstalled the current version just to be safe. Then went into downloads and re-installed the previous version. Went smoothly. I recommend, at least until they get this problem fixed.
My organization is also experiencing the same issues with version 7.5 as well as previous ones. which version do you currently have installed or recommend to alleviate these problems?
I have found that some users have better luck with 7.5 and some with 7.12, so I have recommended to them that until a patch or new version update is released to use whichever works best for them individually. I have personally found better success with 7.12.
After rolling back to 7.12, the problem persists. I just wait until it times out and try a second time to connect to share the desktop. It connects immediately. So the main problem is the delay.
Since rolling back to 7.12 didn't solve the problem, I've considered going back even further. However, it probably would not help. I suspect whatever was broken by version 7.5 will stay that way until they issue a fix.
smather I apologize for the difficulty there.
Can you try having the end user enter the pin on beta.logmein123.com which contains a version of the applet with the fix?
The scheduled release for this is next week, but please let us know if the beta works or not.
