The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
raahh
4 years agoNew Contributor
issue with connecting to sessions using the LogMeInRescue Tech console version 7.5
With the new update to version 7.5, our LogMeIn Rescue Technician Console sessions are not working as smoothly or efficiently as previously. We have several staff members using the program to rem...
Josh77
4 years agoNew Contributor
I have found that some users have better luck with 7.5 and some with 7.12, so I have recommended to them that until a patch or new version update is released to use whichever works best for them individually. I have personally found better success with 7.12.
smather
4 years agoNew Contributor
After rolling back to 7.12, the problem persists. I just wait until it times out and try a second time to connect to share the desktop. It connects immediately. So the main problem is the delay.