Forum Discussion
smather I apologize for the difficulty there.
Can you try having the end user enter the pin on beta.logmein123.com which contains a version of the applet with the fix?
The scheduled release for this is next week, but please let us know if the beta works or not.
AshC Hi Ash,
any update on this issue? I'm waiting to hear back from logmein on this. It's affecting our work flow.
raahh If your connection issue persists, we'll want to document the environment with local logs from the affected machine: https://support.logmeinrescue.com/rescue/help/how-do-i-contact-rescue-customer-support
Hi AshC
thanks for the reply and follow up. I have already installed version 7.5 (a few weeks ago) that's when the issue started I stated in my OP started.
Is there a new version released since then or recently to fix the issue I mentioned in my original post?
session9336 raahh Version 7.5 should be available for download. For more info, please see the FAQs about this version here: https://support.logmeinrescue.com/rescue/help/rescue-75-faq
Let us know should you experience any problems.