Forum Discussion

sbouchard's avatar
sbouchard
New Contributor
6 years ago

Unattended access and windows updates

After Installing update 1809 fron Microsoft the logmein console does not start anymore
  • sv5's avatar
    sv5
    6 years ago

    Hello sbouchard!

    I think you should uninstall the Tech Console and reinstall it from our Beta site. Because the current Live version of the Technician Console will crash before it has a chance to install the update.

     

    How to uninstall the Rescue TC from the browsers

AshC's avatar
AshC
Retired GoTo Contributor
6 years ago

sbouchard Have you already tried a full re-install of the Rescue software?

  • sbouchard's avatar
    sbouchard
    New Contributor
    6 years ago

    Yes without luck. Uninstall and re-install.

    • AshC's avatar
      AshC
      Retired GoTo Contributor
      6 years ago

      sbouchard  Do you see any error messages? 

       

      Was this PC upgraded to Windows 10 from an older OS?

      • sbouchard's avatar
        sbouchard
        New Contributor
        6 years ago
        No
        It is Windows 10 Version 1803 to Version 1809. There is a crash report was sent to LogMein