The GoTo Community is currently experiencing some technical issues affecting new posts and comments. You may need to reload the page you are on before you can post a comment. We are actively working with our service provider and apologize for the frustration.

BlakeEckert's avatar
BlakeEckert
Active Contributor
6 months ago
Status:
Delivered

Greeting for AI Receptionist

Currently, there is no way to configure a greeting for the AI receptionist. It would be nice if customers could configure how the AI receptionist greets customers, such as announcing the business name and providing information to escape to a human operator. 

Messaging Features

2 Comments

  • KateG's avatar
    KateG
    GoTo Manager
    5 months ago
    Status changed:
    Accepted
    to
    Delivered

    This feature is now available. 

  • KateG's avatar
    KateG
    GoTo Manager
    6 months ago
    Status changed:
    New
    to
    Accepted

    Hi BlakeEckert, 

    Thanks for your idea, this is currently on the roadmap and will be released in the upcoming months.