Senobia24New Member8 months agoStatus: AcceptedInclude calls answered per user in Call ReportsHello I am attempting to get the call reports of calls answered per user and the data is not available. I can see total calls but not the calls answered per user. Can we, please, add this feature? Thank you
GlennDGoTo Manager8 months agoStatus changed: New to AcceptedHi Senobia24, welcome to the community! Thank you for sharing this feedback. We will be adding an Outcome column to the Call Report in a future update that will provide this information.
GlennDGoTo Manager8 months agoStatus changed: New to AcceptedHi Senobia24, welcome to the community! Thank you for sharing this feedback. We will be adding an Outcome column to the Call Report in a future update that will provide this information.