I appreciate the integration with Pipedrive. It creates a log entry for every call and also captures the text content of every SMS and voicemail for any person in the Pipedrive contact. It logs this information on that contact's record. However, it would be very helpful if the information was also logged into the record of whatever deal that person is attached to. A deal can be sitting there going "stale," when in realty, we been texting back and forth or having phone calls. This integration would be so much more helpful if the "deal" was updated.
I contacted Pipedrive, but they said they don't control how the integration works...so now I'm making this request of you.