M_Adams's avatar
M_Adams
Contributor
4 months ago
Status:
Reviewed by moderator

Schedule Over Ride

Back in the day we were a major Samsung Dealer. Samsung had ring time override (RTO) buttons and ring plan override (RPO).

 

RTO would keep the system stuck in a certain mode until manually turned off.

 

RPO would manually keep the system stuck in a mode only until the next event. For example, the office closed early at 3pm but wants the system to go back to regular schedule tomorrow morning at 8 am when they reopen.

 

In the schedule part of the admin portal I think it would be helpful for system administrators to have an option for 'All Hours Closed (Until next scheduled Open Event)'

 

That way they only need to log in 1 time to close early instead of having to remember to log back in the put the system back in open mode the next morning.

 

 

 

  • KateG's avatar
    KateG
    GoTo Moderator
    Status changed:
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  • Ken_PittTech's avatar
    Ken_PittTech
    Active Contributor

    Many other systems have this feature (grandstream, ecx, others)

    I believe it would be down to assigning an optional extension number to the Schedule and add a dial plan. Something like

    *887,[Schedule #]

    then prompt "Press zero to return to normal schedule, 1 for Open hours, 2 for Closed .

     

    And in the best world it would control the LED. Off = normal, ON= Day, Flashing=Night