7 Comments
- GlennD3 years agoGoTo ManagerStatus changed:InvestigatingtoDelivered
Hi,
This idea has been delivered, please see this support article for details on Working with Helpdesk Reports
- GyulaMucsi3 years agoGoTo Contributor
Hi!
Reporting for the Helpdesk has been released yesterday afternoon, which now allows you to view charts and tables of the most important metrics and export all ticket data in CSV format.
- StevenJP3 years agoActive Contributor
Can someone let us know when this will be released. A very useful and basic feature that I'm surprised wasn't there from the start.
- GyulaMucsi3 years agoGoTo Contributor
Hi RevDarkman,
We are planning on releasing this feature next week.
- RevDarkman3 years agoActive Contributor
Thank you - is this available yet?
- GlennD3 years agoGoTo ManagerStatus changed:NewtoInvestigating
- GyulaMucsi3 years agoGoTo Contributor
Hi RevDarkman,
We are working on a reporting feature for tickets, which will be released in the next two weeks.
This will have an export option for all the currently available ticket fields in CSV format.
If you have any questions or would like to know more please feel free to contact me.