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We need the ability to store and export SMS/MMS messages, their metadata and content (in case of audits, legal investigations, etc.)
If that data is too sensitive to store on your end, I'd ask ...
Status changed:
New
to Reviewed by moderator
zpaine1089 Thanks for your idea, a member of the team suggested the following:
Perhaps the new CRM Integration could be an option. If a contact exists for one of the participants in the SMS then this could be stored in a CRM provided it is one of the ones supported. Currently Salesforce, Hubspot, Zoho and Dynamic