EvanMP
4 days agoNew Member
We use the Cascading Dial Plan and I Schedule each Person On Call by Adding the weeks they are on as Holidays. Its just miserable to program and re program as you have to edit each individual holiday.
Our Use Case is Employee 1 Starts at 8am and is On for 7 Days. Employee 2 Starts at 8am and is On for 7 Days. Employee 3 Starts at 8am and is On for 7 Days
if there was a Node for this you could easily update it as required but more or less its set and forget.
Functions Should Be
Start Date and Time
Rotation Frequency Weeks# or Hours# or Months#
Line or External Number 1
Line or External Number 2
Line or External Number 3
Ect,
Fail Safe - Line or External Number
Pass Through Caller ID (Yes or No)
Confirm Call Pickup (Yes or No)