Would there be a way to make it that shared contacts(groups) only show based on user groups(admin)? Say I have a sales department in Utah and a sales department in Texas importing shared contacts for the Utah branch doesn't really help the Texas location.
Also, I think end users should not be able to import Shared contacts only Private contacts. I think Import should be an admin feature and I think it would role in nicely with the user group suggestion. To where admin or (group managers) can import contacts based on user groups. Or be an option in the admin portal to turn off for end users.
I have locations making a mess of this feature in the app (not making contact groups) importing contacts that don't make much sense to be shared with a whole company.
I have a hard time getting people to appreciate the GOTO app where I work except the IOS version. I think some adjustments with the contact features would really help.
