The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
When a user clicks on analytics from app.goto.com or the desktop app, by default they should only be able to see their calls not every call in the company.
If we have someone who wants to be able to listen to a recorded call they took they should not see everyone else's calls and be able to listen to them. At least without some extra steps.
2 Comments
Hi Ken_PittTech
The team is currently developing a strategy around this. Users can already view only their calls in analytics, and we introduce the ability to also listen to the recordings of only those calls soon.
- Status changed:NewtoInvestigating
