Ken_PittTech's avatar
Ken_PittTech
Active Contributor
4 days ago
Status:
Investigating

analytics should show only that users calls

When a user clicks on analytics from app.goto.com or the desktop app, by default they should only be able to see their calls not every call in the company.

If we have someone who wants to be able to listen to a recorded call they took they should not see everyone else's calls and be able to listen to them. At least without some extra steps.

 

 

2 Comments

  • KateG's avatar
    KateG
    GoTo Manager
    4 days ago

    Hi Ken_PittTech

    The team is currently developing a strategy around this. Users can already view only their calls in analytics, and we introduce the ability to also listen to the recordings of only those calls soon.