emmanuel0327's avatar
emmanuel0327
New Member
8 days ago
Status:
Reviewed by moderator

Auto-attendant report - identify which users select them

It would be helpful to generate reports on auto-attendant options to identify which users select them. For example, we want to track who calls our emergency line the most. 

Currently, the dial plan shows only statistics on the selected options, without identifying the callers. Although you can review individual calls to see which option was chosen, it is tedious to sift through all the call logs.