emmanuel0327
8 days agoNew Member
Status:
Reviewed by moderator
Auto-attendant report - identify which users select them
It would be helpful to generate reports on auto-attendant options to identify which users select them. For example, we want to track who calls our emergency line the most.
Currently, the dial plan shows only statistics on the selected options, without identifying the callers. Although you can review individual calls to see which option was chosen, it is tedious to sift through all the call logs.