Other VoIP platforms allow you to set up an auto reply SMS for outside of work hours, that way if you get an SMS from a customer / client you can immediately respond with an auto reply to set expectations that you will address their question during business hours. This would be a helpful feature that should be included.
Auto Reply SMS after Business Hours
2 Comments
- KateG3 days agoGoTo ManagerStatus changed:NewtoReviewed by moderator
- KateG3 days agoGoTo Manager
LFL Welcome to the Community. Please note, this feature is partially available as part of our chat assistant in CX, Customer Engagement, and Contact Center. There’s a schedule node, and you can customize responses.