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jvhoffman's avatar
jvhoffman
New Member
2 years ago
Status:
Reviewed by moderator

Automatic Audible Beep Instead of voice announcing Calls will be recorded

Hi - Does anyone know if goto phone has a feature of an automatic audible beep for CA companies?  Instead of each outgoing phone call starting with "this call will be recorded....." it use to be permitted that you could have an automatic audible beep that complied with CA two party consent

Voice Features

3 Comments

  • KateG's avatar
    KateG
    GoTo Manager
    2 years ago
    Status changed:
    New
    to
    Reviewed by moderator

    jvhoffman thanks for the additional context. I've moved this to the idea section where others can comment and kudo the idea, since this is not currently available. We will share this with the team, thanks again! 

  • jvhoffman's avatar
    jvhoffman
    New Member
    2 years ago

    Hi Kate - thanks for responding.  I have seen/used else where (not goto).  Because CA is a two party consent state, to use a message or ask each employee to state the disclosure, we have found it easier to use the beep notification.  Seeing if this is a feature with goto, as i am new to this product. 

  • KateG's avatar
    KateG
    GoTo Manager
    2 years ago

    Hi jvhoffman Welcome to the GoTo Community

     

    I haven't found an answer to this yet, it may take more digging to find out what CA requires, but can you tell me, did it used to be a feature that GoTo Connect allowed audible beeps instead of announcing it was a recording, or are you sighting something else? Thanks