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alejandromachad
3 years agoActive Contributor
Status:
Delivered
Call Dispositions - Streamlining Agent Dispositions and Automated Note Visibility
Create dispositions, from which the agent can select at the end of the call and also leave any necessary notes. Once a phone number is recognized, all notes should automatically be visible without a...
KateG
3 years agoGoTo Manager
Status changed:
New
to Reviewed by moderator
alejandromachad thanks for your suggestion, we will review with the team at large.