I think it would be of value for companies to utilize call masking to help brand their calls and possibly avoid their company being labeled as spam by outside carriers. This could help GoTo help customers control their caller ID better.
Call Masking Capability
1 Comment
- KateG13 days agoGoTo ManagerStatus changed:NewtoReviewed by moderator
Hi jmcgahey
While not currently on the roadmap, the team is looking into a feature known as "Branded calling" which sounds like it applies to your idea. Thanks for sharing your interest for this, we will update the Community when we hear more and keep this open for comments and votes.