I would like to be able to program a "Call Park" button on a phone that allows the system to select the parking location and announces to the person who parks this call. Then I would like to be able ...
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Hi M_Adams thank you for your idea.
We have visual call parking in the GoTo app, with drag-and-drop transfer to parking spots on the Attendant Console. Users can also park calls taking place on the physical phone from the Attendant Console. Have you tried to enable call parking view permissions in Admin and use the Attendant Console?