Ken_PittTech
13 days agoActive Contributor
Status:
Reviewed by moderator
Call report of calls taken at each extension
I am trying to get a call report of calls taken at each extension.
When I run the reports the numbers are WAY off. I assume they are counting calls to a ring group that are answered elsewhere. That doesn't do much good.
Am I missing something to get a report of just the calls the extensions answer.