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Ken_PittTech's avatar
Ken_PittTech
Active Contributor
2 months ago
Status:
Reviewed by moderator

Call report of calls taken at each extension

I am trying to get a call report of calls taken at each extension.

When I run the reports the numbers are WAY off. I assume they are counting calls to a ring group that are answered elsewhere. That doesn't do much good.

Am I missing something to get a report of just the calls the extensions answer.

 

 

Reporting

3 Comments

  • KateG's avatar
    KateG
    GoTo Manager
    2 months ago
    Status changed:
    Reviewed by moderator
    to
    Reviewed by moderator
  • KateG's avatar
    KateG
    GoTo Manager
    2 months ago

    Hi Ken_PittTech​ nice to see you. This feature isn't currently available I'm afraid so I've moved it to the idea section.

    The idea has been shared with our product team, thanks as always for your input!