It would be nice if the default for phone buttons was "custom defined on phone" instead of "not configured."
The reason for this is that we often show customers how to program their own speed dials and BLF entries into the phone which users like because it let's them choose the order of importance on their sets. They can make the changes but the system pushes out updates in the middle of the night and, if the buttons aren't previously set to "custom defined on phone", the user will lose all of their programming.
It would be a simple change in the portal to have this as the default and would keep us from having to make the change individually on each button. That way, we could only change the buttons that need changing.
OR... even better... how about a template that we can push out? I know I've suggested it before and it's been on here multiple times.