Need an option to decline calls that come through on the desktop app, especially if you forgot to turn on DND prior to joining a meeting.
Status changed:
New
to Needs Info
Hi afaulk, welcome to the community.
Can you please provide some more details about your setup and experience? We already include Decline options in all of the incoming call notifications in the GoTo App, even if you are in a GoTo Meeting session.
A couple of our users only use the Desktop and Mobile apps (no desk phone or headset). We have been in Teams meetings when a call from GoTo starts ringing and our only option is to wait it out. There is no Decline option that we have seen. I asked support about it today and they told me there is no Decline option and directed me here to make a suggestion for that feature to be added. She told me about changing my setting to DND, but when working out of multiple programs, you may not think to remember to manually turn on DND prior to a meeting. I did just try to call my own number and see a Decline option but that has NEVER been there before when the calls come through during meetings.
