Please make this change if possible
When a user is using softphone on computer and they also have a desk phone as well - the default for the desktop app should be “Softphone” and not the model of their desk phone.
This is just 1 more thing I need to explain as I am training my customers that doesnt seem like it should have to be there.
If someone is logged into the softphone on their PC - softphone should be the default option.
Thank you,
Michael Adams