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Reviewed by moderator
Differentiate between internal and external calls on Yealink phones
Yealink supports having different ringtones to differentiate between internal and external incoming calls. However, they require that this feature also be supported by the VoIP service, which is not ...
I just migrated from Broadvoice to Goto Connect and I swear in the sales demo they said the software could handle different ringtones for internal or external calls. But now I'm being told that no it's not possible. Is that really the case? I figured that was a standard feature for all digital platforms these days. I've got a lot of upset users right now because they relied on the sound que for internal calls frequently.
