I just migrated from Broadvoice to Goto Connect and I swear in the sales demo they said the software could handle different ringtones for internal or external calls. But now I'm being told that no it's not possible. Is that really the case? I figured that was a standard feature for all digital platforms these days. I've got a lot of upset users right now because they relied on the sound que for internal calls frequently.
Hi Khams1 Welcome to the Community.
Thanks for reaching out and sharing your feedback. At this time, GoTo Connect does not offer the ability to set different ringtones for internal vs. external calls on Yealink phones. We've moved your comment over to our idea thread for our product team to review, so your request is on their radar. If there are any updates in the future, we’ll be sure to share them in the thread. Thanks again for your input!
