TawneeSantoy's avatar
TawneeSantoy
New Member
11 months ago
Status:
Delivered

Drag and Drop transfers from the Desktop Client

Speeds up call transfers for reception handling high volume calls if they can just drag to another user

Administration & Configuration

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  • KateG's avatar
    KateG
    GoTo Manager
    9 months ago
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  • KateG's avatar
    KateG
    GoTo Manager
    11 months ago
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    Hi TawneeSantoy thanks for sharing your idea. There is drag and drop option available as an add-on feature called Attendant Console that can serve this function. You would need to speak with your sales or CSM to enable the add-on. For more information see this video.