q-conduit's avatar
q-conduit
Active Contributor
6 months ago
Status:
Accepted

GoTo Plugin in Teams - Status light

Hello everyone,

I’ve been using the newly released plugin for Microsoft Teams from GoTo. It’s been a great addition, but I’ve noticed that there seems to be a missing feature. Specifically, when I’m in a phone call, the status light in Teams does not update to show that I’m on the phone.

This feature would be incredibly useful for my workflow, as it would allow my colleagues and external users to our tenant who message/call me on teams to see at a glance when I’m on a call. I was wondering if there are any plans to implement this feature in a future update? If so, could anyone provide an estimated timeline for when this might be taking place?

Thanks in advance for any information you can provide.

Best regards

Integrations & API
  • GlennD's avatar
    GlennD
    GoTo Manager
    6 months ago

    Hi q-conduit, welcome to the community.

     

    Thank you for the feedback, this enhancement is on our list for the Teams plug-in. We will update the status of this Idea has it progresses.

     

  • danielmulconray's avatar
    danielmulconray
    New Member
    16 days ago

    Hi GlennD 

    Is there any update on this? We're currently having communication issues with our business across 3 locations and having the Teams status change for calls made/received on the GoTo app would alleviate these issues. 

  • GlennD's avatar
    GlennD
    GoTo Manager
    15 days ago
    Status changed:
    Reviewed by moderator
    to
    Investigating

    This request is being investigated for a future release. 

  • GlennD's avatar
    GlennD
    GoTo Manager
    12 days ago
    Status changed:
    Investigating
    to
    Accepted

    This functionality will be added in 2025. Additional updates and an ETA will be shared then.