The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.

q-conduit's avatar
q-conduit
Active Contributor
2 years ago
Status:
Accepted

GoTo Plugin in Teams - Status light

Hello everyone,

I’ve been using the newly released plugin for Microsoft Teams from GoTo. It’s been a great addition, but I’ve noticed that there seems to be a missing feature. Specifically, when I’m in a phone call, the status light in Teams does not update to show that I’m on the phone.

This feature would be incredibly useful for my workflow, as it would allow my colleagues and external users to our tenant who message/call me on teams to see at a glance when I’m on a call. I was wondering if there are any plans to implement this feature in a future update? If so, could anyone provide an estimated timeline for when this might be taking place?

Thanks in advance for any information you can provide.

Best regards

Integrations & API

9 Comments

  • GlennD's avatar
    GlennD
    GoTo Manager
    3 months ago

    Hi mfcasanova, welcome to the community. This enhancement is still on track for delivery. Once it is ready for release we will update the status of this Idea and you will be automatically notified. 

  • mfcasanova's avatar
    mfcasanova
    New Member
    3 months ago

    This is so important! Executives kept asking me about this feature. 

  • KateG's avatar
    KateG
    GoTo Manager
    6 months ago

    emmanuel0327 

    Hi, Thanks for checking in. This is on the roadmap for release this year and should be coming soon, I don't have a date to share yet, but we will update the Community.

  • GlennD's avatar
    GlennD
    GoTo Manager
    12 months ago
    Status changed:
    Investigating
    to
    Accepted

    This functionality will be added in 2025. Additional updates and an ETA will be shared then.

  • GlennD's avatar
    GlennD
    GoTo Manager
    12 months ago
    Status changed:
    Reviewed by moderator
    to
    Investigating

    This request is being investigated for a future release. 

  • danielmulconray's avatar
    danielmulconray
    New Member
    12 months ago

    Hi GlennD 

    Is there any update on this? We're currently having communication issues with our business across 3 locations and having the Teams status change for calls made/received on the GoTo app would alleviate these issues. 

  • GlennD's avatar
    GlennD
    GoTo Manager
    2 years ago

    Hi q-conduit, welcome to the community.

     

    Thank you for the feedback, this enhancement is on our list for the Teams plug-in. We will update the status of this Idea has it progresses.