Charrington2's avatar
Charrington2
Active Contributor
16 hours ago
Status:
New

Have Pre-call announcement (for answering party) available in dial plans.

Would like to be able to have pre call announcements an agent would hear in dial plans for call queues that roll over. I do know you can add one to a call queue but if the dial plan rolls over to a secondary plan it loses the pre call announcement, which could be resolved by adding a pre-call announcement available in the dial plans.  

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