2 Comments
- KateG2 hours agoGoTo Manager
Thanks Charrington2 for your idea, it has been shared with the team.
- KateG2 hours agoGoTo ManagerStatus changed:NewtoReviewed by moderator
Would like to be able to have pre call announcements an agent would hear in dial plans for call queues that roll over. I do know you can add one to a call queue but if the dial plan rolls over to a secondary plan it loses the pre call announcement, which could be resolved by adding a pre-call announcement available in the dial plans.
Thanks Charrington2 for your idea, it has been shared with the team.