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Senobia24's avatar
Senobia24
New Member
2 years ago
Status:
Delivered

Include calls answered per user in Call Reports

Hello I am attempting to get the call reports of calls answered per user and the data is not available. I can see total calls but not the calls answered per user. Can we, please, add this feature? Thank you 

Reporting

2 Comments

  • GlennD's avatar
    GlennD
    GoTo Manager
    2 years ago
    Status changed:
    New
    to
    Accepted

    Hi Senobia24, welcome to the community!

     

    Thank you for sharing this feedback. We will be adding an Outcome column to the Call Report in a future update that will provide this information.