The new "Call Reports" in Analytics only exports the from phone number and does not include the caller id name. The caller id name shows in the Analytics but does not export.
5 Comments
- Status changed:NewtoReviewed by moderator
Moving this to the idea section, awaiting a timeline for implementation.
OA1 , jstrittmatter sorry for the delay in response, I'm checking with the team and should have an update by tomorrow. Thanks for your patience.
8/1/2024 update: Still waiting for further information.
KateG can you provide us with any updates?
Is there an update to this issue? I just found out the users were making reports manually, and we need the caller ID info for our weekly reports.
jstrittmatter great to see you and thanks for calling this out. It has been shared with the team.
