jstrittmatter's avatar
jstrittmatter
Active Contributor
5 months ago
Status:
Reviewed by moderator

Include Customer ID in Analytics export in call reports

The new "Call Reports" in Analytics only exports the from phone number and does not include the caller id name.  The caller id name shows in the Analytics but does not export.    

  • KateG's avatar
    KateG
    GoTo Moderator
    Status changed:
    New
    to
    Reviewed by moderator

    Moving this to the idea section, awaiting a timeline for implementation. 

    • OA1's avatar
      OA1
      New Member

      Is there an update to this issue?  I just found out the users were making reports manually, and we need the caller ID info for our weekly reports.